System Configuration

The System portion of the Altus Control Center contains a variety of global status and configuration pages, each described below. The System menu is found via the Altus Control Center which is accessible by launching your preferred web browser on a computer connected to your studio network and entering the IP address of the Altus in the address bar.

Status

Clicking on the Status menu in the System section of the Altus Control Center displays the current Version as well as various software and hardware information.

Passwords

The configuration pages access allows you to set a password associated with the “user” log-in. This access level allows not only access to the console surface itself but to the Altus control center. This is typically reserved for the engineering staff. Type the password in the “Password” field, re-type it in the “Confirmation” field, then press the “Change” button to save.

The Surface access password allows you to set a password associated with the “surface” log-in. This access level only allows access to the console surface itself. This is typically the log-in for operators. Type the password in the “Password” field, re-type it in the “Confirmation” field, then press the “Change” button to save.

Customize

The customize page offers special configuration items. Defining the network interface used by the AoIP when there are multiple interfaces defined in the container. Additionally if a licensable feature needs some form of configuration, it would be made available here.

System Log

A log of the last 100 system events is available by clicking on Log in the Diagnostics menu.

Log History

A complete history of the system log is available by clicking Log History.

Clicking an individual log file opens the file in the browser window. Clicking on the download icon downloads the log file to your computer’s default download folder. By default, Windows PCs use Notepad to open .log files while Macs use Console.

To delete log files, select the files to be deleted then click the Delete Selected Files button.

Log Setup

System logs can automatically be sent to a Syslog server. Click on Log Setup and enter IP address of the server in the Syslog server field.

The Syslog severity level filter dropdown determines which events are pushed to the server. The default setting of “Informational” is recommended for must applications.

Click the Apply button to apply and save any changes.

Backup and Restore

Click on Backup/Restore to save, restore, or reset Altus settings.

Items that are saved and restored include:

  • Current gain setting of each fader

  • Configuration of all 24 outputs

  • Configuration of all four Show profiles

  • Which of the four Show profiles loads at startup

  • All Source profile destinations

  • Clock sync source, either Livewire or PTP, and its configuration

  • Mini-Mixer configuration and any current states

  • Vmode configuration

  • Log settings and syslog configuration

Items that are NOT saved and restored include:

  • Network configuration, including Host name and IP address settings

  • User names and passwords

  • Licenses, including Base license and additional fader licenses

  • Log history

Clicking on the Backup settings button downloads a backup file to your computer. This can be used to restore a configuration should it inadvertently get changed.

To restore settings from a saved file, first click on the Choose File button and navigate to the location of the file, then click on the Restore settings button.

A factory reset can be performed by clicking on the Factory Reset button.

Important! Performing a factory reset will erase call configurations, both user and system. The IP address and passwords will be reset to their default values. Note that the process can take several minutes, and the unit will restart upon completion of the reset

Synchronization

Altus must be connected to a system clock for timing and sync. The use of a PTP Grandmaster clock is recommended. When integrated in a Livewire system, the Livewire clock can also be used as the master.

Click on Synchronization to view the options and status page.

Choose between PTPv2 (IEEE1588-2008) and Livewire clock with the Sync source dropdown. If using PTPv2, enter the domain number in the PTP domain number field.

The Sync status display (6-8E) will show a red “NO SYNC” if no clock is present, and a green “SYNC” when locked to the specified clock.