---
title: "Adding Custom Ringtones to your VX"
slug: "adding-custom-ringtones-to-your-vx"
updated: 2024-12-19T07:22:35Z
published: 2024-12-19T07:22:35Z
canonical: "docs.telosalliance.com/adding-custom-ringtones-to-your-vx"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding Custom Ringtones to your VX

### Scope

This document details how to upload custom ringtones to your VX, VX Prime, VX Prime+ and VX Enterprise VoIP phone systems.

This does not pertain to the Hx6, iQ6 or legacy Telos phone systems.

### The Process

Ringtones need to first be uploaded on the **Ringtone Configuration** page of the VX Web user interface.

> [!WARNING]
> The recordings uploaded must be in the *.au format, 8Khz linear PCM.

**To upload a custom ringtone:**

1. Click on **Tones** under the **Configuration** Tab of your VX.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/4d17bb78-d182-494e-a956-c66f14d940ac-image.png)
2. Click **Ringtones** under the **Tones** Tab.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/d2a96251-7949-47da-9a99-69c285c5f4b9-image.png)
3. **Browse** for the desired file. **Upload** the file. **Apply** the changes.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/d347eb35-1a3d-4468-87ad-77a20cff5c61-image.png)

Now that ringtones are uploaded, they need to be assigned on the **Show Configuration** page of the VX Web user interface.

**To assign a custom ringtone:**

1. Under the **Shows** Tab, click on the name of the show you wish to assign the custom ringtones.
2. On the dropdown menu of the specific line position you want to assign, select the desired ringtone.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/d91fd496-3e91-4765-9942-b536e2d297f6-image.png)

In the above example, we want to change the Warm Line to **Ringtone 2**.
3. Hit the **Apply** button.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/f8f3643c-e441-4d44-99da-7ad68fbb350e-image.png)
4. Reboot the VX system.

Any ringtone can be assigned to any line position.

> [!NOTE]
> If two lines ring at the same time, ringtones with higher numbers will take precedence. For example, if one line has ringtone #1 assigned to it and another line has ringtone #5, the VSet will play ringtone #5.

### Let us know how we can help

If you have further questions on this topic or have ideas about improving this document, please [contact us](https://www.telosalliance.com/support-request).