---
title: "Finding the Serial Number of a Z/IP ONE From the Web UI"
slug: "finding-the-serial-number-of-a-zip-one-from-the-web-ui"
updated: 2024-12-19T07:51:27Z
published: 2024-12-19T07:51:27Z
canonical: "docs.telosalliance.com/finding-the-serial-number-of-a-zip-one-from-the-web-ui"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Finding the Serial Number of a Z/IP ONE From the Web UI

### Scope

Most Telos Alliance brand products only have the serial number of the unit on a small white sticker, usually on the rear or bottom, of the unit.

While the Z/IP ONE does have the serial number on the physical unit, the serial number can also be found on the Web user interface, beginning with software release 5.0.0r.

> [!WARNING]
> In some older Z/IP ONEs, the serial number was not programmed into the unit. In these instances, "unknown" will be displayed and the serial number will need to be found on the actual unit.

### Where to Find the S/N

Once in the Z/IP ONE's GUI, click on the **System** tab. Different information about your Z/IP ONE will then be displayed, including the unit's serial number.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/23b27a38-1d64-43f7-9b2b-6a60401794d2-image.png)

### Let us know how we can help

If you have further questions on this topic or have ideas about improving this document, please [contact us](https://www.telosalliance.com/support-request).