--- title: "Ground Shipping Times from the Telos Alliance Factory" slug: "ground-shipping-times-from-the-telos-alliance-factory" updated: 2024-12-19T09:17:31Z published: 2024-12-19T09:17:31Z canonical: "docs.telosalliance.com/ground-shipping-times-from-the-telos-alliance-factory" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt > Use this file to discover all available pages before exploring further. # Ground Shipping Times from the Telos Alliance Factory ### Scope Customers sometimes need to know how quickly an order or a repair will be delivered using ground shipping. This document gives estimated times for ground delivery from the Cleveland, Ohio Telos Alliance factory. > [!WARNING] > This information was taken from the respective UPS and FedEx websites. ### UPS Ground ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/c081b765-d529-4a05-a461-f0caea4a1f94-image.png) ### FedEx Ground ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/f418dbfa-1574-4ed2-9b62-17781bd99d53-image.png) > [!CAUTION] > Both UPS and FedEx state that these are general representations of transit and cannot be guaranteed. For guaranteed overnight or second-day delivery, those delivery options need to be requested when placing an order or sending in a unit for repair. ## Let us know how we can help If you have further questions on this topic or have ideas about improving this document, please [contact us](https://www.telosalliance.com/support-request).