---
title: "How To Deactivate CodeMeter Licenses"
slug: "how-to-deactivate-codemeter-licenses"
updated: 2024-12-19T11:20:58Z
published: 2024-12-19T11:20:58Z
canonical: "docs.telosalliance.com/how-to-deactivate-codemeter-licenses"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How To Deactivate CodeMeter Licenses

## Scope

If you are moving your SurCode for Dolby Digital Plus license to a new workstation, you will need to deactivate your license on the current workstation. Here is how you do that.

## Mac

Removing the license container:

1. From System Preferences, access the CodeMeter control panel.
2. Click the “Stop Service” button.
3. Locate the CmAct folder: [Macintosh HD > Library > Application Support > CodeMeter > CmAct]
4. Delete the contents of the "CmAct" folder.
5. Return to the CodeMeter control panel in System Preferences. Click “Start Service.”
6. When you open CodeMeter Control Center, you should now see a blank panel. Take a screenshot of this and send it to us.

## Windows

1. From the system tray, open the CodeMeter control panel.
2. Go to *Process*, and select "Stop CodeMeter Service"

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/c22bc2a8-548e-4e64-8d86-2a31276cc0fb-image.png?sv=2026-02-06&spr=https&st=2026-11-12T11%3A28%3A14Z&se=2026-11-12T12%3A28%3A14Z&sr=c&sp=r&sig=T1WOeBoKYcXgj%2BTDCukgpRnS8Afgk4rpUOM2BCIaArc%3D)
3. Locate the CmAct folder: C:\ProgramData\CodeMeter\CmAct
4. Delete the contents of the "CmAct" folder.
5. Return to the CodeMeter control panel in the system tray. Click “Start CodeMeter Service" under the *Process* tab.
6. When you open CodeMeter Control Center, you should now see a blank panel. Take a screenshot of this and send it to us.

## Let us know how we can help

If you have further questions on this topic or have ideas about improving this document, please [contact us](https://www.telosalliance.com/support-request).