---
title: "My Fusion console arrived with scratched lenses"
slug: "my-fusion-console-arrived-with-scratched-lenses"
updated: 2024-12-13T10:25:19Z
published: 2024-12-13T10:25:19Z
canonical: "docs.telosalliance.com/my-fusion-console-arrived-with-scratched-lenses"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt
> Use this file to discover all available pages before exploring further.

# My Fusion console arrived with scratched lenses

## Scope

This article applies specifically to Fusion consoles; however, other consoles or displays may have similar film covering them during manufacturing and shipment.

## Description

The customer writes in that they just received their Fusion console and the lenses on the overbridge appear to be scratched.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/e07979fa-f516-4c9c-8047-c3259c59530f-image.png?sv=2026-02-06&spr=https&st=2026-11-07T18%3A20%3A51Z&se=2026-11-07T19%3A20%3A51Z&sr=c&sp=r&sig=YxCvTxb5TOsd%2F%2Fsni9c9fEcyMMI4udWns2im8H6XAMQ%3D)

## Solution

Remove the protective film. I hesitate to describe these lenses as plastic. They are made from a very hard and durable scratch-resistant material. Often times the plastic film that covers these lenses during manufacturing and shipment is so well attached that you can not tell it's there.

Use a fingernail or other blunt object to work the film covering the lens loose from one corner. Once removed you have a perfectly clean (and not scratched) lens.

## Let us know how we can help

If you have further questions on this topic or have ideas about improving this document, please [contact us](https://www.telosalliance.com/support-request).