---
title: "Replacing 9mm Button Caps on QOR Consoles"
slug: "replacing-9mm-button-caps-on-qor-consoles"
updated: 2024-12-16T12:39:01Z
published: 2024-12-16T12:39:01Z
canonical: "docs.telosalliance.com/replacing-9mm-button-caps-on-qor-consoles"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Replacing 9mm Button Caps on QOR Consoles

### Scope

This document covers replacing the smaller-sized button caps for the following QOR consoles:

- iQ console (and expansion frames)
- iQx console
- Radius console
- DESQ
- RAQ

For directions on how to replace the **On** and **Off** caps of a QOR console, click [here](/v1/docs/replacing-on-and-off-caps-on-qor-consoles).

### The Caps

Over time, the button caps can become cracked or broken from excessive (or aggressive) use. The good news is that they are field replaceable.

The same button caps are used on all of the QOR consoles.

If a cap needs to be replaced, [contact customer support](https://www.telosalliance.com/support-request) and ask for pricing and availability using the below part numbers.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/07b70469-26d1-4e8f-96ae-aa8a5effc2b1.png?sv=2026-02-06&spr=https&st=2026-11-12T12%3A39%3A24Z&se=2026-11-12T13%3A39%3A24Z&sr=c&sp=r&sig=WS0xPISbRhrIHiBt%2Bf3YPprUaUYFddQBzKpmQhJi854%3D)

### Replacing the Caps

The caps can be pulled out using a pair of needle-nose pliers. We suggest using long nose locking pliers. Set the lock just tight enough to grip the cap. Using locking pliers prevents over tightening the grip.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/4c819b60-321d-4afa-bbfd-1ee78225ea52-image.png?sv=2026-02-06&spr=https&st=2026-11-12T12%3A39%3A24Z&se=2026-11-12T13%3A39%3A24Z&sr=c&sp=r&sig=WS0xPISbRhrIHiBt%2Bf3YPprUaUYFddQBzKpmQhJi854%3D)

To remove, **GENTLY** grab the button cap with the pliers and pull straight up.

When grabbing the cap, be careful not to scratch the surface of the console.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/581820b8-fc11-4fdc-b8b4-0ec33c78b9c5-image.png?sv=2026-02-06&spr=https&st=2026-11-12T12%3A39%3A24Z&se=2026-11-12T13%3A39%3A24Z&sr=c&sp=r&sig=WS0xPISbRhrIHiBt%2Bf3YPprUaUYFddQBzKpmQhJi854%3D)![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/bc687572-a0ad-4765-9d13-14b0be3a9ba6-image.png?sv=2026-02-06&spr=https&st=2026-11-12T12%3A39%3A24Z&se=2026-11-12T13%3A39%3A24Z&sr=c&sp=r&sig=WS0xPISbRhrIHiBt%2Bf3YPprUaUYFddQBzKpmQhJi854%3D)

To install the cap, simply press it firmly onto the switch. You will hear a *click* when it locks into place.

### Let us know how we can help

If you have further questions on this topic or have ideas about improving this document, please [contact us](https://www.telosalliance.com/support-request).