---
title: "The Hx6 Doesn't Power a VSet"
slug: "the-hx6-doesnt-power-a-vset"
updated: 2024-12-18T07:28:47Z
published: 2024-12-18T07:28:47Z
canonical: "docs.telosalliance.com/the-hx6-doesnt-power-a-vset"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The Hx6 Doesn't Power a VSet

### Scope

This document covers why a VSet will not boot up when connected directly to an Hx6.

### Description

A customer writes in that their VSet6 doesn't boot up when setting up their Hx6 talkshow system.

### Reason

The VSet is powered by Power-over-Ethernet (PoE). This requires that you have a PoE-enabled switch or that you use an in-line PoE injector.

Simply put, plugging the VSet into the port on the back of the Hx6 does not supply any power to the VSet.

### Solution

If you're not using a PoE-enabled switch of any kind, you will need to use a PoE injector.

If you would like to order a PoE injector, [contact Customer Support](https://www.telosalliance.com/support-request) and ask for pricing and availability of part # 2091-00139-000.

> [!WARNING]
> When using a PoE injector, make sure you connect the data+power port on the injector into the VSet6.

### Let us know how we can help

If you have further questions on this topic or have ideas about improving this document, please [contact us](https://www.telosalliance.com/support-request).