--- title: "Updating your HX6 or iQ6 to version 7" slug: "updating-your-hx6-or-iq6-to-version-7" updated: 2024-12-31T07:27:00Z published: 2024-12-31T07:27:00Z canonical: "docs.telosalliance.com/updating-your-hx6-or-iq6-to-version-7" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt > Use this file to discover all available pages before exploring further. # Updating your HX6 or iQ6 to version 7 ## Scope This document covers the update process for both the Hx6 and the iQ6 Six-line Talk Show systems. - 2001-00248-000: Telos iQ6 Six-Line Telco Gateway for Axia - 2001-00342-000: Six-Line POTS Talkshow System + Livewire and Analog I/O - 2001-00342-000: Six-Line POTS Talkshow System + Livewire and AES I/O **Why is one a Telco Gateway and the other a Talk Show system?** The iQ6 is called a Telco Gateway because it has no native Analog or AES audio I/O. Therefore, it works in conjunction with an existing Livewire network. The Hx6 has Analog or AES I/O and require no additional equipment. Both units are functionally equivalent. ## Description The steps to update your Hx6 or iQ6 are the same; however, there are different update files for each one. Please download the file appropriate for your system. [Click here to download Version 7.0.0r for the iQ6](https://drive.google.com/file/d/1mzaBrqlE5gIKQbk_1OTRpQ_SP_uoLvjK/view?usp=sharing) [Click here to download Version 7.0.0r for the Hx6](https://drive.google.com/file/d/1Ekf5jY4o4YblH_1IrmgGZcAdLmIuT-w3/view?usp=sharing) ## Installing the update ## Release Notes > [!WARNING] > Please note that the Nx6/12, the Hx6, and the iQ6 all share very similar code. Therefore, the release notes here cover all of those products. Differences are noted by markings like (Hx6 only). ### Version 7.0.0r March 2019 - Allow user to set DTMF tone duration and pause between digits - Double default DTMF amplitude. In the unlikely event this causes issues, it can be changed on the “Telco” page. - Add GPIO status output for each hybrid - Correctly handle newline characters from VSet/XScreen ### Version 6.1.5b December 2018 - Allow user to set DTMF tone duration and pause between digits - Add GPIO status output for each hybrid - Correctly handle newline characters from VSet/XScreen ### Version 6.1.0r January 2018 - All caller ID information is sent over Livewire Control Protocol ### Version 6.0.0r August 2017 - Added an option on the setup wizard web page to limit display of dialed digits on the VSet and other call management interfaces - - Add option to wait for # or 5 seconds before considering dialing sequence complete - Phone numbers dialed en bloc are considered complete - Fixed a crash if a phone number longer than 30 characters was dialed ### Version 5.0.0r April 2017 - Fix for VSet Call Controller and VSet6 or 12 in two-column operator mode - Fix for GPIO ring indication getting stuck active when line sharing is used - Fix for HTML GPIO indicators not working in some browsers - Fix for a few missing line state icons on the status web page ### Version 4.0.0r July 2016 - Greatly reduced a glare window that could result in a new call’s CLID information being lost - Corrected an invalid conference on VSet handset - Restored producer access to lines in Ready Hold queue - Digits are displayed on VSet and Desktop Director as they are dialed - Removed junk entries from V Set call history - Outgoing call history is remembered for the duration of the current session ### Version 3.0.0r June 2015 - Fix crash when auto-answer to hold is enabled - (developer support) Fix LWCP parser crash on commands that have no object specified ### Version 2.0.0r March 2015 - Fix for callers being placed on wrong hybrid when controlled from PowerStation v1.2.5 or later ### Version 1.9.0r November 2014 - Hybrid adapt burst only plays once when putting a call on hybrid - Default CPC setting is 250ms - Added configurable delay to Tel webpage to prevent first digit of DTMF from being lost in case line is slow to present dial tone - Fix for outgoing calls becoming stuck in “Pending Seize” for ETS-300 (Nx12 only) and Q.931 (Nx12, iQ6, Hx6) ISDN modes. - Fix for issue preventing Assistant Producer session associated with a Producer-mode Desktop Director from dialing - Fix for not being able to set “auto answer” and “lock to hybrid” from the webpage of an Hx6 or iQ6 - Fixed ‘500 server error’ that could occur when requesting a reboot from the Tel webpage - Changing IP address from system web page no longer returns an error - Replace GPIO web page Java applet with javascript for faster load times and better compatibility - Fix for Ringing GPIO output becoming stuck on when ring indication before CID was enabled - Fix for Ringing GPIO output becoming stuck when POTS line sharing is enabled - Fix for status displays that would temporarily display a line state as unknown or invalid - Match visual and functional style across configuration web pages #### Hx6 and iQ6 only - Added a screen saver - Calling party name will be shown on VSets when available - “EQ High” setting defaults to +6dB - Correct display of “Log outgoing dials for redialing” on show setup webpage - Added capabilities flag to let LWCP-based controllers know that hook flash is available on this platform - Implemented hookflash on POTS lines. Requires Vset software version VSet-1.1.1-11625-rc2 or later ### Version 1.8.0r August 2013 #### Nx12 only - In two-studio operation, lines removed from hold now properly show as unavailable in the other studio #### Hx6 and iQ6 only - Improved hybrid performance - Decreased hybrid training time - Increased VSet handset volume - Improved VSet echo canceller - Increased to-caller volume - Increased Program on Hold volume - Eliminate crackle on studio outputs when studio inputs clip - Improved studio-side echo canceller performance - Improved send-to-caller frequency response ### Version 1.7.1r (Nx and Hx6 only) January 2013 - Fix for AES 2-channel mode in the Nx12, Nx6, and Hx6 ### Version 1.7.0r December 2012 - First release of the Hx6 Telephone Hybrid - Add option to turn off Adapt Burst from web page - Added Vx's "fix line to hybrid" feature - Redesigned sample rate converter to reduce aliasing noise - Expanded frequency response of sample rate converter to improve THD measurements towards top of supported frequency range - Make compatible with Broadcast Bionics’ Xscreen call screening software - Product names added to LWRP advertisements (affects especially iQ6, Hx6) - Added support for LWCP’s $trxi property - Livewire Disable rewritten: - - All old Livewire multicast subscriptions released - All new Livewire multicast subscriptions forbidden - Livewire GPIO disabled - Is remembered across reboots - Preserves Livewire settings that were in use - State is reflected on frontpanel (menu reworded) - When Livewire is disabled, Livewire source webpage replaced with enable page - Warning on Wizard webpage when Livewire is disabled, but audio settings require it - Prevent subscription to high-speed Livewire clocks if Livewire clock priority is 0 (always slave) - Correct source IP address for Livewire streams that have not been reconfigured since boot - Ensure that Livewire streams are never sent with a multicast source address of 0.0.0.0 - Ensure that Livewire stream multicast sources are updated when network settings change - Never subscribe to Livewire channel 0 or To:0 - Calling after seizing a line on hybrid from VX protocol remembers hybrid assignment - Fix for some calls not dropping on reorder tone and with CPTD drop enabled - Added an option to webpage to change timing of end-of-ring detection - Changed the default timing of end-of-ring detection for Australia, Great Britain, India - Telnet login text shows correct product names - Fix link to syslog on html index page - Standardized capitalization on webpages - Nx12: Prevent a producer-mode director from sending DTMF when dialing with no line currently active - Nx12: Associate a line with a control surface for dialing in many more instances. - Fixed a resource management issue that could cause whole-system instability - Fix a crash when telnet log 2 (HDpeb3086) is enabled - Nx: Fix for a Desktop Director lockup ### Version 1.6.0r September 2011 - Added support for AP’s EnblocDial command when using POTS lines - Webpage meters calibrated - Livewire Routing Protocol meter data is scaled correctly - Corrected a problem with Busy All being used on two studios when some lines are not shared - Nx12 and Nx6 now support the Livewire Control Protocol used by newer Axia products - Software update is no longer aborted if browser refreshed System page very quickly after sending the update package - Reordered webpage header to match homepage - “Ring mute ignore” is resent after disconnecting and reconnecting a desktop director while ring mute is asserted - Optimizations to Assistant Producer messaging - Added the ability to assign names to lines - Added option to ignore ring mute commands on a per-Desktop Director basis - Added diagnostics to web interface - Desktop Director stability fix - Send dial key messages to any AP client attached to a director when the line is dialed - Corrected meter levels in +9dBu and -9dBfs PML modes - Only send extended-director status messages when in 4-column show mode - Fixed a crash on the Livewire webpage - Reduce system messages generated when new control interfaces connect - Prioritize HDLC message transmission for DD stability with high load - Fix for a resource management issue associated with restarting Assistant Producer - Correct the ISDN clock source logic for lines that have not yet had an audio channel - Allow studio to seize and enbloc dial lines that are below ‘idle’ state on ETS-300 ISDN - Allow a clear of ‘busy all’ to clear all busied-out lines, regardless of line type - Resolve line state differences with two studios using shared lines (locally or 2-Nx12 POTS line sharing) when each studio uses Busy All at the same time - Reword GPIO input selection on setup wizard webpage - Added option to exclude priority lines from Next queue (see webpage) - Fixed crash when assigning line to hybrid before ISDN B-channel audio is available ### Version 1.5.0r October 2010 - Added support for Axia iProbe management - Note that backing up settings currently only backs up Livewire-related settings - Fixed a problem that prevented POTS line sharing from working - Change to CPTD to improve detection of call progress tones with to-caller audio present - Improved compatibility of ISDN message sent to callers of busied-out lines - Corrected a condition that could cause a line to not be busied out when Busy All active - Blocked/Unavailable caller ID was mistakenly redisplaying last call’s valid caller ID - Settings backup/restore page works properly with Internet Explorer - Settings backup/restore page enhancements - iQ6: studio’s line handling state shown on status webpage (in addition to physical state) - iQ6: resolved boot-time intermittency of some processing functions - iQ6: Added PLL lock status to frontpanel ### Version 1.4.0r June 2010 - Corrected missing ‘to caller’ audio when the first caller of a large conference drops - Incoming calls rejected due to Busy All now return the proper cause code on ISDN - Busy All line status is now reflected on frontpanel and webpage - Settings backup and restore added to webpage - Status webpage updates without refreshing - The Setup Wizard page loads much more quickly - Axia Element control surface correctly displays state of shared POTS lines - Corrected behavior when two Nx systems are sharing a POTS line and both systems are also using Auto Answer to Hold - Speakerphone mode now toggles off when switching a Desktop Director between Talent and Producer mode - System crash logs are now sent to the syslog server, if configured ### Version 1.3.0r March 2010 - Fix for studio-to-caller audio for second studio in Single and Single (Mono out) mix modes - Added option to disallow moving locked lines between hybrids to Tel webpage - Filled out help pages on web interface - Fix stack overflow in LWCP message parser - Resolved an echo canceller malfunction - Adjusted contrast scale for new LCDs - Front panel will show line status screen even if no line cards are installed - Fix for CID differences in some regions of Canada ### Version 1.2.1r January 2010 > [!WARNING] > Please note – this list of changes is not comprehensive - Regional ISDN fixes - Optional caller ID start indication on Telco web page - Fixed DTAS caller ID interpretation - Numerous web interface fixes and changes - - More intuitive Livewire configuration - Livewire GPIO support - Audio level monitoring - Line allocation and priority status now available on Setup Wizard web page - GPIO input source on Setup Wizard web page - Fixed display of POH input sources on status web page - Fixed missing ‘to studio’ audio on second show with Single Mono mixing - Changing show mode no longer requires reboot - Changing show lines or priority status no longer requires reboot - Corrected operation of “Clock on BRI loss” option - Added redial and phone book to Desktop Director UI - Fixed hookflash function - Added POTS line sharing between two Nx12s - Enabled syslog support for error logging - Added auto-answer option - Fixed GPO ‘ring in’ indication - Console controller talent/producer settings now save correctly - Added mute and acoustic adapt commands to Assistant Producer protocol - Fixes for Assistant Producer ‘garbage characters’ and ‘duplicate messages’