---
title: "Licenses"
slug: "v23-licenses"
updated: 2024-11-15T13:01:08Z
published: 2024-11-15T13:01:08Z
canonical: "docs.telosalliance.com/v23-licenses"
deprecated: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Licenses

> **Deprecated.** This document is obsolete and is retained for reference purposes only.  For current and supported documentation, please refer to the T[elos Infinity documentation home page.](https://docs.telosalliance.com/docs/telos-infinity)

## Entering Licenses [](/docs/v23-licenses#entering-licenses--)

Infinity VIP allows licenses to be purchased as part of an initial install and as needs change down the line, such as when adding a new Link, VIP8, or VIP16 virtual panels to an existing system. Licenses are available from your Telos Alliance dealer.

> [!NOTE]
> **Note -** Registration is required for license activation. If you did not receive serial numbers at the time of purchase, please contact your Telos Alliance dealer.

### Registration

Begin by following the step-by-step instructions below to create or update your Infinity Portal account and register your **Product Serial Numbers**.

- Create an Infinity Portal account and supply your Quay.io username
  - If you already have an Infinity Portal account, log in, navigate to the **My Account** tab, and add your ***Quay.io username***; click on the tooltip text next to the registration field for step-by-step instructions. Telos will be notified that a Quay.io username has been added and will grant access to the VIP container repository.
- Log in to your Infinity Portal account at [https://success.telosalliance.com/telos-infinity-web-portal](https://success.telosalliance.com/telos-infinity-web-portal) and click on the **Register Product** menu
- For each Product Serial Number you received at the time of purchase:
  - Select the product from the dropdown menu
  - Enter the Product Serial Number
  - Enter the name of the dealer from whom you purchased the license
  - Tick the required checkboxes to read and accept the [EULA](https://www.telosalliance.com/eula)
  - Tick the required checkboxes to read and accept the terms of the Telos Alliance [Privacy Policy](https://www.telosalliance.com/privacy)
  - *Optionally* tick the checkboxes for contact preferences
  - Click the **Register Product** button to submit

> [!NOTE]
> **Note -** Each Product Serial Number must be registered individually, registration is required for activation.

![Figure 1 - Product Serial Number registration](https://lh4.googleusercontent.com/smihLEn_r7x1k3T-Slj_L9yu8LgSWt72OAOURDa3dfT1LP2dHJXFvg-aDfEqPFuMeGS2aCSvbPsiFMxdGyh8bHwAVp1fTaroeuqOrRFoh1fmd2kbnqSPWLZvBrtUEeWbJ0Z6XzCv)

Figure 1 - Product Serial Number registration

### Activation

To activate licenses after registering each Product Serial Number, follow the step-by-step instructions below.

- Open a browser on a computer connected to the Infinity VIP network and type "https://localhost/license".
- If you are working from outside the Infinity VIP network, type `https://xxx.xxx.xxx.xxx/license` where the x's represent the IP address of the Infinity Host, or type https://myvipdomain/license where mycompanydomain represents a domain name you've assigned to the Infinity Host.
- The Licenses page will appear as shown below in Figure 2.
- Click on "Get Request" to download a "Filename.WibuCmRaC" license request for each product you have purchased.

> [!NOTE]
> If there are no VIP license entries on the /license page, you may download and install them from [here](https://telos-public.s3.amazonaws.com/-/infinity-vip-license-container.zip).

- To activate your licenses, attach them to an e-mail and send to "[activations@telosalliance.com](mailto:activations@telosalliance.com)" along with the Username or e-mail address associated with your Infinity Portal Account.
  - While our Activations Team should be able to activate licenses based on the Serial Numbers registered to your Infinity Portal account, a brief description in the e-mail is always helpful. If there are any questions, someone from our team will reach out to you.

The Licenses page contains the following information:

- **Product Name**
  - Infinity Virtual Intercom Platform Server - handles sending and receiving invites to VIP panels.
  - Infinity Virtual Intercom Platform 4/8/16/36 Key Panel - Virtual intercom panels with varying key counts.
  - Infinity Virtual Intercom Platform Link 8/16 - Virtual Link panels
- **Product ID**
- **Expiration** - The date on which a product will cease to function; "0-0-0" indicates a permanent license that does not expire.
- **Available -** The total number of concurrent device types that may be run simultaneously.
- **Used -** The number of containers of a particular Product Name currently running; subsequent containers will fail to start once all available licenses have been consumed.
- **Feature Map -** Not currently used.

![Figure 2 - Licenses screen](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/screen(17).png)

Figure 2 - Licenses screen

For any questions about licensing, please contact [Telos Alliance Customer Support](https://www.telosalliance.com/support).