---
title: "When I click the iProfiler Server icon, the program does not start"
slug: "when-i-click-the-iprofiler-server-icon-the-program-does-not-start"
updated: 2024-12-13T06:37:01Z
published: 2024-12-13T06:37:01Z
canonical: "docs.telosalliance.com/when-i-click-the-iprofiler-server-icon-the-program-does-not-start"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt
> Use this file to discover all available pages before exploring further.

# When I click the iProfiler Server icon, the program does not start

## Scope

This document covers issues relating to Axia iProfiler Server software start-up.

## Description

When you click on the desktop or start menu icons for iProfiler Server, nothing happens. The program appears to not start and nothing is shown on the screen.

## Solution

Check to see that the program is not already running.

When you click the minimize button on iProfiler Server, the program is not minimized to the Task Bar, it's minimized to the System Tray or Notifications area usually near the clock in the bottom right corner of the screen.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/ea74c7ce-0aa9-49c3-9623-aae0aa4646bb-image.png?sv=2026-02-06&spr=https&st=2026-11-07T01%3A58%3A06Z&se=2026-11-07T02%3A58%3A06Z&sr=c&sp=r&sig=TJLPjlyFQve4w3waDBrGpiRz5zKSkoj%2BAvpUpl29a0s%3D)

This can be confusing because when you click the Desktop or Start Menu icon for iProfiler Server, it seems like nothing happens. In this example, the iProfiler Server software is already running and can be opened by clicking the icon in the System tray.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/8816d580-864f-40c7-99df-09f73aab4893-iprofiler-server.gif?sv=2026-02-06&spr=https&st=2026-11-07T01%3A58%3A06Z&se=2026-11-07T02%3A58%3A06Z&sr=c&sp=r&sig=TJLPjlyFQve4w3waDBrGpiRz5zKSkoj%2BAvpUpl29a0s%3D)

## Customize your Notifications area

You can customize your notifications area so that the iProfiler Server icon is always displayed (not hidden) in the Notifications area. The actual steps may vary from one Windows version to another but almost all support some kind of customizations to the Notifications area.

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/4dac4e06-59d0-4474-b3a9-32414eeb48cf-image.png?sv=2026-02-06&spr=https&st=2026-11-07T01%3A58%3A06Z&se=2026-11-07T02%3A58%3A06Z&sr=c&sp=r&sig=TJLPjlyFQve4w3waDBrGpiRz5zKSkoj%2BAvpUpl29a0s%3D)

## Let us know how we can help

If you have further questions on this topic or have ideas about improving this document, please [contact us](https://www.telosalliance.com/support-request).