--- title: "When opening an WAV/BWF file, my audio software crashes. What should I check?" slug: "when-opening-an-wavbwf-file-my-audio-software-crashes-what-should-i-check" updated: 2024-12-19T13:07:14Z published: 2024-12-19T13:07:14Z canonical: "docs.telosalliance.com/when-opening-an-wavbwf-file-my-audio-software-crashes-what-should-i-check" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt > Use this file to discover all available pages before exploring further. # When opening an WAV/BWF file, my audio software crashes. What should I check? ## Scope Wav and Bwf files contains numerous descriptive header parameters. Those parameters can be corrupted during a transmission or during a disk access (read/write). So the firstthing to check is the header names and size. The number of optional headers may result in a non-supported WAV by your audio software. When using WFA converter BWF to Monos or Monos to BWF, it is possible to output a WAV/BWF file containing only mandatory headers with header size correction. ## Let us know how we can help If you have further questions on this topic or have ideas about improving this document, please [contact us](https://www.telosalliance.com/support-request).