---
title: "Why doesn't iProfiler see mapped drives in Windows"
slug: "why-doesnt-iprofiler-see-mapped-drives-in-windows"
updated: 2024-12-13T06:38:34Z
published: 2024-12-13T06:38:34Z
canonical: "docs.telosalliance.com/why-doesnt-iprofiler-see-mapped-drives-in-windows"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why doesn't iProfiler see mapped drives in Windows

## Scope

This document applies to the Axia iProfiler archiving software installed on a Windows 10 operating system.

## Description

Some users of Axia iProfiler archiving software may not be able to use mapped drives in the Windows 10 operating systems as a file backup location. There are a number of factors that will influence this.

## Make sure iProfiler is set to run as an administrator

By default, even if the user logging on to a computer is an administrator, Windows does not allow applications these same privileges. Applications must explicitly be allowed to run with admin privileges.

1. Locate and right-click on the iProfiler Server Icon
2. Choose Properties
3. Select the Compatibility tab
4. Check the box that says, "Run this program as an administrator"

![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/ac5ead52-0bb0-4a07-89b6-6e9dce422ac8-image.png?sv=2026-02-06&spr=https&st=2026-11-12T11%3A02%3A54Z&se=2026-11-12T12%3A02%3A54Z&sr=c&sp=r&sig=Q0TsG2h02bbYVbia6TTNG%2BtUi%2BIEU1lg7lp5Ej%2BByBA%3D)
5. Click Ok

Launch (or relaunch) iProfiler Server and check again to see if your Mapped drives are available as a backup source.