After starting the container, you will have access to the configuration pages through the IP address of the container. Click on the License Setup link.
An authentication popup will appear. The default login is user with no password.
You will need to define the IP address of the license server. This could be another machine on the network or the same machine depending on how it was installed. If it was installed on the same machine as the iQs container, use the local loopback address as shown below. For more information about setting up a license server, see the Licensing section.
Begin by generating a Base license in the License type dropdown, then click the Generate button.
If iQs is pointed to a working license server, it will return a response to download a request code.
If not, the following error response will be returned. See the Troubleshooting section for help.
After successfully downloading the request code for the base license, repeat the steps for each additional 4 fader license. Once all request codes have been downloaded, send them via e-mail along with your purchase order number to activations@telosalliance.com.
Once your request has been verified, your license key(s) will be sent back to you. Return to the License page and select each file using the Choose File button followed by the Install button.
Once all licenses are installed, the license table will populate and you will be able to define the size of the iQs surface using the Configure Faders dropdown.
This indicates one of the following issues with the iQs container:
It is not configured to connect to the license server
There is no license server installed
The docker container is not communicating to the license server
Know the IP address of the license server and verify if the container has basic connectivity to the IP. From the command prompt of the Linux machine, type the below string while replacing the "your_studio_name" and "IP_address" with appropriate names.
docker exec "your_studio_name" ping "IP_address"
This could look something like the following: docker exec studio1 ping 192.168.101.12
Press CTRL-C to exit the command.
A failure to ping indicates the container does not have access to that IP address. A successful ping to the address but failure to generate a license request suggests the license server is not running.
Make sure the IP address is within the same subnet (192.168.2.x). If it is not withhin the same subnet, make sure there is a router in place that is set up to route between subnets.
If the docker container is deployed with the use of macvlan, make sure the Linux box has a route defined for routing between the macvlan and the subnet.
Check that the services are running. From the command line, issue a systemctl and look for codemeter services and license server service.
Please follow the instructions on how to
Please follow the on installing the license server. There are two options, one for Windows and one for Linux.
