Congratulations on choosing the Axia iQs AES67 Mixing Console. We know you're anxious to get things set up, so this section will get you up and running as quickly as possible.
We've made a few basic assumptions:
That you have some knowledge of network basics and network terminology
That you have some experience or familiarity with Axia Livewire products
That you have a suitable and correctly-configured network switch
The following sections will cover installation, initial network configuration, and licensing.
This indicates one of the following issues with the iQs container:
It is not configured to connect to the license server
There is no license server installed
The docker container is not communicating to the license server
Please follow the instructions on how to license the iQs Surface
Please follow the instructions on installing the license server. There are two options, one for Windows and one for Linux.
Know the IP address of the license server and verify if the container has basic connectivity to the IP. From the command prompt of the Linux machine, type the below string while replacing the "your_studio_name" and "IP_address" with appropriate names.
docker exec "your_studio_name" ping "IP_address"
This could look something like the following: docker exec studio1 ping 192.168.101.12
Press CTRL-C to exit the command.
A failure to ping indicates the container does not have access to that IP address. A successful ping to the address but failure to generate a license request suggests the license server is not running.
Make sure the IP address is within the same subnet (192.168.2.x). If it is not withhin the same subnet, make sure there is a router in place that is set up to route between subnets.
If the docker container is deployed with the use of macvlan, make sure the Linux box has a route defined for routing between the macvlan and the subnet.
Check that the services are running. From the command line, issue a systemctl and look for codemeter services and license server service.
After starting the container, you will have access to the configuration pages through the IP address of the container. Click on the License Setup link.
An authentication popup will appear. The default login is user with no password.
You will need to define the IP address of the license server. This could be another machine on the network or the same machine depending on how it was installed. If it was installed on the same machine as the iQs container, use the local loopback address as shown below. For more information about setting up a license server, see the Licensing section.
Begin by generating a Base license in the License type dropdown, then click the Generate button.
If iQs is pointed to a working license server, it will return a response to download a request code.
If not, the following error response will be returned. See the Troubleshooting section for help.
After successfully downloading the request code for the base license, repeat the steps for each additional 4 fader license. Once all request codes have been downloaded, send them via e-mail along with your purchase order number to activations@telosalliance.com.
Once your request has been verified, your license key(s) will be sent back to you. Return to the License page and select each file using the Choose File button followed by the Install button.
Once all licenses are installed, the license table will populate and you will be able to define the size of the iQs surface using the Configure Faders dropdown.
The AE-1000 is a 1RU product intended to be permanently installed in a standard 19½” equipment rack and secured with four standard rack screws. It is a fanless, passively cooled design and whenever possible, it is recommended to leave 1RU of empty space above and below the unit.
Connect the included 12VDC power supply to the power connection on the rear of the unit. There is no power switch; power is applied as soon as the unit is plugged into a mains source.
Connect the Primary Ethernet port on the rear of the AE1000 to a 1GB port on your PC. Set the PC’s Ethernet port to 192.168.2.10.
The default IP address of the AE-1000 is 192.168.2.29.
Using your preferred web browser, enter the AE-1000’s IP address into the URL field. When prompted for authentication, enter the user name “user” and leave the password field blank. The iQs Status screen will be displayed.
Click on the System > Setup link (A) in the left-hand menu and enter the Hostname, IP address, Netmask, and Gateway (B) as appropriate for your application, then click the Save button (C).
Disconnect the network connection to the PC and connect the AE-1000 to your network. We recommend writing the IP address on the back panel label for easy reference.
You may return your PC to its normal network settings.
