E-mail Messages

Logic Flows can be used to send e-mails when conditions exist in your system that require attention. For example, it is common to send e-mails to the station’s engineers when silence is detected at a transmitter site.

To send e-mails, you must first configure the e‑mail host settings under the System navigation section. If you have not configured these settings, please review the Email Settings section of the System chapter.

Once the e-mail host has been configured and test e-mails can be sent successfully, click the Email Messages link in the Navigation bar. This is where you can create e-mail messages that can be sent when specific actions take place in the system.

Adding a New Email Message

  • Click the plus icon to create a new email message

  • Complete the fields on the Email Message Editor

  • When all fields are complete, click Apply to save your changes

Using E-mail Messages in Logic Flows

Once created, e-mail messages become available for use in Logic Flows. In the following example, we will send the AudioFailure email message whenever MyAlarm’s AlarmState becomes Silent. We accomplish this by setting the write-only property Send to the value True.

You can also change the body of the e-mail message as a Logic Flow end point. This becomes especially useful if you have several conditions that could cause an e-mail alert. For example, we could create a generic e-mail message making sure that the AutoSend on body change checkbox is engaged. Then we could create multiple Logic Flows, each of which alters the body of the message depending on the start point. For example:

Here we use two Logic Flows to send four different messages to the same e-mail recipients.

  • First Flow

    • If “AlarmA” is Silent -> Set the body of the “AudioFailure” message to be “My Alarm is Silent.”

    • If “AlarmA” has audio -> Set the body of the “AudioFailure” message to be “My Alarm is fine.”

  • Second Flow

    • If “AlarmB” is Silent -> Set the body of the “AudioFailure” message to be “AirChain Silent.”

    • If “AlarmB” has audio -> Set the body of the “AudioFailure” message to be “AirChain OK.”

Since we engaged the option to send the e-mail each time the body property of the e-mail changes, this is all that we need to do to handle four alarm conditions using one defined e-mail message.

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