There is full documentation for the VSet series of controllers available on our website. This section is meant to be a quick reference on VSet operation. If you would like more information about VSet operation and setup, please refer to the product manual for the controller you have.
This is the first step to using VSet to control VXs. Press the VSet MENU button. The LCD will show various items. Select the studio and show you want, then exit by pressing the MENU button again.
Installation setup options like Setup and User Setup are protected by a delay. Whenever you want to access one of these advanced configuration menus, you will need to press and hold the button to enter those menus for at least 5 seconds before releasing. Upon releasing, you will be in the menu you selected.
Selecting the studio is done through the Engine Setup menu. While the show setting can be changed by any user from the main menu, the studio option is not expected to change often, typically only when a new VSet is installed.
VSet offers two modes of operation - talent and producer. Talent mode is used whenever the operator needs to put calls on the air. Producer mode is used by a producer to screen calls. In producer mode, calls cannot be put on-air and are protected from being dropped.
Press MENU then MODE to toggle between talent and producer mode. Press MENU again to exit the menu.
Each line has two associated buttons to the left of the LCD.
Pressing a left column button (the column with a phone handset in the middle) will put a ringing or held caller on the handset.
Press the right column button to put a held or ringing line on-air. This will drop any other calls, unless they are locked. To lock a particular caller and prevent them from being hung up while answering other calls, simply press that caller’s right column button after answering the line. A lock icon will appear on top of the on-air indicator on the display. To unlock that caller, simply press the right column button again to remove the lock.
Status indicator showing line is on-air.
The hold button places any answered call on hold.
The drop button drops any call that is active on the handset or on-air, unless that call is locked. To drop a locked call, press the associated line column button prior to pressing the drop button.
This button takes calls to air in this level of priority:
Longest waiting ready hold
Longest waiting hold
Longest ringing in
The producer can manually override these and assign priority as desired.
Pressing this button will cause all inactive lines to be dropped and blocked from accepting any calls. Pressing the button again releases the block and allows calls through.
When dialing out, the VSet will wait 3 seconds after the last digit is dialed before sending the call. (Keep in mind, the tones you hear aren’t actually dialing the call in a VoIP environment like VXs, they are just there for the sake of familiarity.) The number being dialed is transmitted digitally.
Pressing GO bypasses the 3 second timeout and sends the number being dialed immediately.
The 3 second delay can be adjusted by selecting MENU -> USER PREFERENCES -> AUTO DIAL TIMEOUT. It can be increased to 5 seconds, reduced to ½ second, or turned off entirely, which would require the GO button to be pressed every time you make an outbound call.
After selecting a line, press the GO button before any digits are dialed. The last dialed number appears in the line info field. If you want to continue with that number being dialed, simply wait for the auto dial timeout to elapse, or press the GO button again to dial immediately. If you do not want to dial that number, press the drop button before the auto dial timeout elapses.
Normally, when a call is taken, it goes to fader 1, but you can assign it to any of six configured console faders (as defined in the Studio configuration.)
To change the fader a particular call is assigned to, simply press the fader assignment button for the fader you want along the right side of the screen after answering a call, or before (or after) dialing a call. Note: The buttons along the right side of the screen change function depending on the state of the VSet. You will need to look at the screen to view your options.
You can upgrade the firmware on your VSet using a web browser and firmware update files from Telos. Firmware updates are available on the VSet product page at the Telos Alliance website. Log into the VSet you wish to upgrade by typing its IP address into your web browser. The username is "user" and there is no password, so leave it blank. In the firmware upgrade section of the page, press CHOOSE FILE and navigate to the file on your local PC. After selecting the file, press the UPGRADE button. Your VSet has two banks for storing firmware. The upgrade will be stored in whichever bank is currently inactive. To activate the new firmware, select the inactive bank and press CHANGE BANK. The VSet will reboot using the new firmware.
Status indicator showing line is on-air and locked.
Status indicator showing line is on hold.
Status indicator showing that the line has been screened and is on hold.
Status indicator showing line has been blocked by block all function.
Status indicator showing line is currently in use by another studio.
