User Warnings and Cautions
The installation and service instructions in this manual are for use by qualified personnel only. Refer to qualified personnel for service.
  • This equipment is not suitable for use in locations where children are likely to be present.
  • To avoid electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
  • This instrument has an auto-ranging line voltage input. Ensure the power voltage is within the specified range of 100-240VAC.
  • When servicing equipment with dual power supplies, power must be removed from both supplies before servicing.
  • For equipment that uses PoE (Power over Ethernet), remove the corresponding Ethernet cable before servicing.
  • The "~" symbol, if used, indicates an alternating current supply.
  • Equipment must be connected to protective earthing by means of a power cord connected to a socket outlet.
  • Equipment with an earthing terminal should be connected to a proper ground system with 20 - 14 AWG (0.5 - 1.5mm) wire.
  • Equipment without a dedicated on/off power switch uses the power cord as the primary disconnect mechanism, and the mains power source should be nearby the equipment and easily accessible.

Important Safety Symbols

This symbol, whenever it appears, alerts you to the presence of uninsulated, dangerous voltage inside the enclosure - voltage that may be sufficient to constitute a risk of shock. Disconnect equipment from all power sources before any servicing of parts.
Voltage warning symbol.
This symbol, whenever it appears, alerts you to important operating and maintenance instructions. Read the manual.
Important instructions symbol.
This symbol, whenever it appears, identifies the associated terminal as a protective earth ground for protection against electric shock in case of a fault. The terminal should be connected to a proper ground system with 20 - 14 AWG (0.5 - 1.5mm) wire.
Earth ground symbol.
This symbol, whenever it appears, indicates a fuse to protect against excessive current. When replacing fuses, use only the type and rating of the original fuse as indicated by the manufacturer. Never install a fuse with a higher current value.
Fuse symbol.

Hazardous Voltages and Fuses

The instrument power supply incorporates an internal fuse. Hazardous voltages may still be present on some of the primary parts even when the fuse has blown. If fuse replacement is required, replace the fuse only with the same type and value for continued protection against fire.

Electrical Warnings

The product's power cord is the primary disconnect device. The socket outlet should be located near the device and easily accessible. The unit should not be located such that access to the power cord is impaired. If the unit is incorporated into an equipment rack, an easily accessible safety disconnect should be included in the rack design.
For equipment that uses PoE (Power over Ethernet), the corresponding Ethernet cable should also be treated as a disconnect device when connected to a switch that provides PoE.
To reduce the risk of electrical shock, do not expose this product to rain or moisture. This unit is for indoor use only.
This equipment requires the free flow of air for adequate cooling. Do not block the ventilation openings on the rear and sides of the unit. Failure to allow proper ventilation could damage the unit or create a fire hazard. Do not place the units on a carpet, bedding, or other materials that could interfere with any panel ventilation openings.
If the equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.

USA Class A Computing Device User Information

This equipment generates, uses, and can radiate radio-frequency energy. If it is not installed and used as directed by this manual, it may cause interference to radio communication. This equipment complies with the limits for a Class A computing device as specified by FCC rules, part 15, subpart j, which are designed to provide reasonable protection against such interferences when this type of equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference. If it does, the user will be required to eliminate the interference at the user's expense. Note: Objectionable interference to TV or radio reception can occur if other devices are connected to this device without the use of shielded interconnect cables. FCC rules require the use of shielded cables.

Canadian Class A Computing Device Warning

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian department of communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques (de Class A) prescrites dans le règlement sur le brouillage radioélectrique édicté par le ministère des communications du Canada.

CE Conformance Information

This device complies with the requirements of the EEC council directives:
  • 93/68/EEC (CE marking)
  • 73/23/EEC (Safety – Low voltage directive)
  • 89/336/EEC (Electromagnetic compatibility
Conformity is declared to those standards: EN50081-1, EN50082-1.

Trademarks, Patents, and Licenses

Telos is a trademark of TLS Corp. All other trademarks are the property of their respective holders.
All versions, claims of compatibility, trademarks, etc. of hardware and software products not made by The Telos Alliance which are mentioned in this manual or accompanying material are informational only. The Telos Alliance makes no endorsement of any particular product for any purpose, nor claims any responsibility for operation or accuracy. We reserve the right to make improvements or changes in the products described in this manual that may affect the product specifications or to revise the manual without notice.
This document and its content are copyrighted by TLS Corporation and may not be copied, reproduced, or distributed in any form without expressed written permission.
Patent information can be found at www.TelosAlliance.com/legal.

Software Updates

The features and operations of most products and equipment are determined largely by software. Telos Alliance strives to provide the most stable and feature-rich software available, and we encourage you to check for software updates from time to time by visiting our website or by contacting us directly.

Feedback

We welcome feedback on any aspect of our products or this manual. In the past, many good ideas from users have made their way into software revisions or new products. Please contact us with your comments or suggestions.

We support you

By phone or fax: You may reach our Telos Support Team in emergencies by calling +1 216-622-0247. For billing questions or other non-emergency technical questions, call +1 216-241-7225 between 9:00 AM to 5:00 PM USA Eastern Time, Monday through Friday.
By e-mail: Non-emergency technical support is available at [email protected]
By web: A direct support request may be initiated via our website at https://www.telosalliance.com/support-request.
Our main product support page also has a variety of helpful information at www.telosalliance.com/support.

Service

You must contact Telos Alliance before returning any equipment for factory service. We will need your unit’s serial number, located on the back of the unit. We will issue a return authorization number, which must be written on the exterior of your shipping container. Please do not include cables or accessories unless specifically requested by the Technical Support Engineer. Be sure to adequately insure your shipment for its replacement value. Packages without proper authorization may be refused. US customers, please contact Telos Alliance Technical Support at +1-216-622-0247. All other customers should contact their local representative to make arrangements for service.

Warranty

For the latest Telos Alliance warrant information, please visit www.telosalliance.com/warranty.

Product Registration

Register your product today to get the full benefits of our warranty, support, and product updates at www.telosalliance.com/product-registration.

Company Headquarters

Telos Alliance, 1241 Superior Avenue, Cleveland, OH 44114 USA. Telephone +1-216-241-7225.
Last modified 3mo ago