--- title: "Altus SE System Management Menu" slug: "altus-se-system-management-menu" updated: 2026-08-25T19:30:55Z published: 2026-08-25T19:30:55Z canonical: "docs.telosalliance.com/altus-se-system-management-menu" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.telosalliance.com/llms.txt > Use this file to discover all available pages before exploring further. # Altus SE System Management Menu ## Prerequisuites - Completed the quick start guide - Know the IP Address of one network interface for Altus SE - Have the password for Altus SE Management UI ## Connecting to Altus SE System Management Menu Altus SE System Management Menu is only available as a web interface. The following directions are for accessing the system management menu. - Open a web browser - Type the IP Address assigned to your Altus SE followed by port 8085. The format of the URL bar should be *IP Address*:8085. The *italicized IP Address* is replaced with the unique IP assigned to Altus SE. > Altus SE’s default IP Addresses are: > > AoIP (LAN 1) - 192.168.2.100:8085 > > WAN (LAN2) - DHCP (check VGA monitor menu for IP address) - Log in with the credentials assigned to Altus SE during the Altus SE Quick Start. ## System After initial login Altus SE opens the System web page. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/image-CEXHTMBW.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) System page This screen is primarily informational and has two sections: ### Version Information This shows which of the two Firmware Banks is currently active and the version of software running in that Bank. ### System Status This shows graphs representing the current CPU, memory, Ethernet utilization, and available disk space. The graphs are updated automatically every two seconds. ## Configuration The Configuration page is used for network settings, factory reset, or logging out of the Altus SE Management Menu ### Configuration Menu Buttons ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/image-UYGXX95M.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) | Button | Description | | --- | --- | | Restart System | If you click the **Reboot** button, the system will ask for confirmation to make sure the button was not accidentally clicked, and will then reboot the system. | | Factory Default System | Clicking the **Factory Default** button will erase all existing configuration data and return the system to the way it was shipped from the factory. Multiple confirmations are required as **there is no undo option for this action**. It is highly recommended that you make a backup of your system and download it to your local computer before using this option. See the section of this manual on Backup and Restore for details. | | Hostname | Displays the current hostname of the Altus SE. Click **Edit** to assign a new hostname to the system. Hostname changes require a restart to take effect. | | Logout | Logs the current user out of the system and requests new login credentials. | ## Network Configuration Options Current IP address information is visible in the **Network Configuration** section of the Configuration page. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/image-KXLH4YVN.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) #### Livewire and Office Configuration System IP options can be edited using the front panel display or through the web GUI. - Click the **Configure** button to open the network interface’s *Edit* screen ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/image-XZ1GGU7Z.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) - Select the Mode, or if set to Manual (Static), type the **IP Address**, **Netmask**, and **Gateway** values and click **OK,** or click **Cancel** to leave this dialog without making any changes > [!NOTE] > Important Note: Network interface changes will not take effect until you reboot the system. Therefore, after changing the IP options, you will notice that *Network Configuration* screen will show the changes in parenthesis and will sport a shiny new *Reboot* button. #### DNS Servers Configuration The DNS section lists the currently defined DNS servers. With correctly configured DNS settings, the system can send emails to administrators and employees alerting them to network changes requiring attention. For example, you can send emails when critical sources or destinations such as air chains become silent. To do this, the system needs to be able to resolve email server names with the correct IP addresses to send the email through. The DNS entries can also be used when entering NTP server information. Talk to your network administrator if you are unsure of which DNS servers to use. - Click the DNS Server **Configure** button to open the **Dns Entries** dialog, allowing you to add, remove, and reorder DNS server entries ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/8(14).png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) - Click **Add** to add a new DNS server to the list and **Remove** to remove a DNS server entry - To move a DNS Server up or down in the priority list, select a DNS server entry and click the **<<** or **>>** buttons - Click **OK** to save your changes or **Cancel** to leave the dialog without making any changes > [!NOTE] > Important Note: DNS changes do not require a reboot to become active. ## Backup/Restore The **Backup/Restore** page presents a list of all backups in the system. If this is the first time using this page, there will probably not be any backups present in the system. To take a new backup, or to upload a backup from your local computer back into the system, click the **plus icon**. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 4.29.08 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) ### Taking Backups To create a new backup, type a **name** for the backup, select whether you want logs and/or the IP address to be included in the backup, and then click **Take**. Click **Cancel** to exit the dialog without making any changes. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/(2)(21).png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) The backup will include all configuration files needed to return your system to its current state. If logs are included, the backup will also include all system and application logs currently on the system. The log information can be very useful to Axia support if they are trying to assist in troubleshooting an issue, and it is likely they will ask you to take a backup, including log files and send it to them. If you intend to restore the backup on a different Altus SE, you may not wish to include IP addresses so the restore process does not overwrite the IP addresses of the other unit. > [!WARNING] > Important Note: After taking a new backup it is highly recommended that you click on the link to the backup file and download it to your local computer to store it in a safe location. Backups that live on Altus SE are not true backups because if the system were to fail, both the system and the backups could be lost. Downloading a backup to an external system will also allow you to send the backup to support if necessary. > > Backups are stored in the software Bank. When you move to a new software Bank, you will not be able to directly access the backups from the previous Bank. However, if the backup is saved to your local computer, you can easily upload it back into a new Bank if desired. ### Uploading Backups To restore your configuration to a new system, a factory default system, or a system that has had the desired backup removed from the system, click the **plus** icon. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 4.29.08 PM(1).png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) Select a **System Backup** file on your local system, then click **Upload**. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/image-EKDP36LZ.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) After the upload is complete, the backup will be available in the Backup/Restore list. ### Removing Backups The **minus** icon will delete a backup from the system. ![Backup and restore options displayed for Axia Altus SE system management interface.](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/remove.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) Since there is limited space on the storage medium it is recommended to keep only a few backups on the system at a time. ### Restoring Backups Click the **Restore** link next to a stored backup. The system will request confirmation that you really wish to restore the system to that state. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 4.29.08 PM(2).png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) > [!WARNING] > Important Note: The restore function typically happens quickly, but keep in mind that the system will not be operational during the restore and reboot process. ## Upload Update Altus SE has two software banks. This allows a user to return to an earlier version easily. To upgrade your system: - Take a backup of your system as explained in the **Taking Backups** section above; we always recommend backing up your system before making any major update just to be safe; the update process generates its own backup as well. The recommended practice is to have a copy stored on your local computer as well. - Download the new version Altus SE to your local computer - Select the **Upload Update** from the menu. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 4.56.20 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) - This page will display the bank into which the software update will be loaded - Click **Browse** and select the Altus SE update package - The File Upload bar will change to the name of the file which you have selected to upload and a status bar will appear with the **Begin** button; if the file is not correct for the type of system you have (for example, you attempt to install VM software to a Fanless Engine platform) a warning will appear - Click **Begin** to begin the updating process ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 4.57.44 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) - A new page will appear with a progress bar that presents stages along with some additional information regarding what is taking place at that point of the update process; the update may take several minutes to complete - When the update is complete, the screen below will appear. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 4.59.51 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) - To boot into the updated Bank and start using the new software, click the **Bank Control** link in the navigation bar ## Bank Control Click **Bank Control** in the menu to view this page. The Bank Control page displays software versions in both Banks of Altus SE, and is used to select the active software bank. The information tables display the software version in each Bank. An asterisk will be present next to the Bank that is currently executing. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 5.02.37 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) The **Bank** button can be used to select which Bank will be used on the next reboot. It also displays the currently selected Bank as the next Bank that will be active at reboot. After changing the Bank that will be used on the next reboot, a **Reboot** button will appear on the page. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 5.03.18 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) Clicking **Reboot** will reboot into the newly selected Bank. > [!NOTE] > Informational Note: We have occasionally seen some browsers try to cache the state of this page even though we have requested that page state is not cached. If you reboot and the executing asterisk does not change, try refreshing the web page. Some browsers have an extra button you can hold down while refreshing to force the web page to refresh rather than rely on the cache; for example, with Google Chrome, hold Shift+CTRL while clicking the refresh icon. ### Configuration File Between Bank Changes All configuration is transferred between banks during a software update. Altus SE will lose the IP Address if the banks are changed without a software update. Telos Alliance is working actively to address this bug. For now if the IP’s are lost, follow the directions in the Altus SE quick start guide to set them again. ## Time Click on **Time** in the menu to view this page. The Time configuration page allows you to set the time zone, define NTP servers, and, if NTP is unavailable, set system time from your local PC. Setting the time is important as it is used for system logs. ### Time Zone Selection Click the **Current Timezone** drop-down. - Select the correct timezone for Altus SE - A pop-up to confirm the correct timezone has been selected will appear. Confirm the timezone is correct, and click **OK**. - Open the **Configuration** menu - Click the Reboot button The time zone system time for Altus SE has been set. If Altus SE has internet access, the time will update. If the time does not update Altus SE does not have access to reach the NTP servers. At this point an NTP server Altus SE has access to can be added, or time can be set from the PC used to access Altus SE. ### NTP Server Management If Altus SE does not have access to the internet, an additional local NTP server can be added. #### Adding NTP Servers - Click the **Add** button ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 5.10.46 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) - Fill in the address for the NTP Server Altus SE should connect to - Click the OK button ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 5.11.24 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) - Reboot Altus SE from the **Configuration** - Verify Altus SE switches to the proper time #### Removing NTP Servers - Click on the NTP Server that needs to be removed - Once highlighted, click the **Remove** button ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 5.12.51 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) #### NTP Server order Altus SE can use a list of NTP Servers. The first server (the server at the top of the list) will be tried first. If a connection cannot be made, Altus SE will try the next server in the list. To change the order of the servers click the server you want to move up or down the list. Once highlighted, use the arrow buttons to move the server up or down the list. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 5.13.46 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) ### Set time from PC When Altus SE cannot connect to an NTP server, time can be set from the PC used to access Altus SE. Click the **Set time from PC** button. Altus SE will use the PC’s time for 1 time clock adjustment. After this adjustment is made Altus SE is keeping time locally. ## Password Click on **Password** in the menu to view this page. The **Password** page is used to change the password to access the Altus SE System Management Menu. To change the password type the new password into both the **Password** and **Confirm Password** fields. Pressing **Save** will apply the new password. ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 5.15.59 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) ## SupportLink Click on **SupportLink** in the menu to view this page. SupportLink is a tool Telos Alliance can use to remotely access Altus SE. By default, SupportLink is disabled. SupportLink does require an internet connection on one Altus SE networks. ### Enabling SupportLink - Open the SupportLink drop-down menu ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 5.16.44 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) - Select the **Enabled** option - Click the **Apply** button ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2025-06-17 at 5.17.51 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D) SupportLink is now active. > [!WARNING] > Warning: SupportLink is a remote access tool. Telos Alliance only recommends activating Supportlink when Telos Alliance request it to be open. It is best practice to keep SupportLink disabled unless explicitly asked by Telos Alliance to enable SupportLink. ## Logs Click on **Logs** menu to view this page. Altus SE has various system logs that Telos Alliance may request. The directions to view or download these logs are below ### Opening a log in the browser - From the list of logs, click the one that needs to be viewed - The log will then open in the browser ### Downloading a log - Right-click on the Download Logs button - Follow prompts to download the log file ![](https://cdn.document360.io/57e3cd80-d493-453c-9672-ad1b043dadc3/Images/Documentation/Screenshot 2026-08-25 at 2.27.08 PM(1).png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A10%3A35Z&se=2026-11-12T11%3A10%3A35Z&sr=c&sp=r&sig=WcyxIW1GhUql6zu6KRyS15EhaMYRUB1pgApFlGWhqjg%3D)