Resetting the ZIPStream X/20 Sign In Password

Overview

If the ZIPStream X/20 administrator password is unknown, you can reset it by checking the password stored in the application's configuration file.

Important: The ZIPStream X/20 Windows cofiguration should not be overwritten. Do not make changes to the files discussed in this helpdoc. This could brick your software.

Prerequisites

Before you begin:

• Administrative access to the Windows PC.

• A text viewer/editor, such as Notepad.

Reset Procedure

1. Locate the ZIPStream X/20 Options.xml file

Navigate to the ZIPStream X/20 configuration directory:

C:\ProgramData\Telos Systems\ZIPStream X20\

Open the file in Notepad:

Options.xml

Locate the adminpass entry and view the existing plaintext password.

2. Navigate to the X/20 UI

Navigate to the ZIPStream X/20 UI

Sign in using your recovered password from the previous step

3. Change your password

Once signed in, navigate to the options window in top left corner

Choose Options and chage your password for the Web UI sign in

Verification

• Open the ZIPStream X/20 Web UI.

• Log in using the updated administrator password.

• Confirm that access is successful.