Installing Feature / License Keys in the LA-5300

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Warning!  

Updating the feature licenses in your unit WILL interrupt audio and all processing.  Ensure the unit is not in the critical air chain when you perform this.

Scope

This document guides the user through the installation of a software license key onto the Linear Acoustic LA-5300.

Description

Certain software features of the LA-5300, such as Dolby® encoding, Nielsen watermark encoding, and Verance® Aspect® watermark encoding are enabled by license keys.  These license keys are able to be installed in the field.  

About the License Key Installation

The following items are required to install the license:

  • License file to be installed

  • Unit to install the license file onto

  • Computer with access to the internet, which is used to control the unit via a web browser (Chrome or Safari are recommended)

  • Physical access to the unit, in case a power cycle is required

Time Required: Installation of the license key should typically take under 10 minutes, unless a software update is required at the same time

Software Update: If a software update is going to be performed in addition to installing a license key, follow the instructions provided here:

Installation of a software update

Procedure

1) Back up your unit and all presets, ensure you have physical access to the unit in case a power cycle is required

If a software update is to be installed at the same time, follow the instructions provided here to perform the software update before installing the license key

2) Connect to the unit and navigate to the System menu page

LA-5300 device settings showing system menu and power supply status information.

3) In the Feature Keys section, press on the “ + Install Key… “ button.

Feature keys interface showing request and activation code fields with installation options.

4) Enter the license key number, then press “Install Key…

Feature keys interface showing activation and request code fields for software installation.

5) Copy the Request Code provided, and navigate to https://secure.telos-systems.com   This can be done by clicking on the link provided directly below the “Request Code” field

Feature keys interface displaying request and activation codes for software activation.

6) Paste the Request Code into the License Activation field on the Telos Alliance License Server site, then press “Submit

License activation page for Telos Alliance with request code input and submit button.

7) Copy the Activation Code that is returned by the Telos Alliance License Server

This image displays an activation code for The Telos Alliance products.

8) Paste the Activation Code in the “Activation Code” field, then press “Activate

Feature keys section displaying request and activation codes for software activation.

9) The license is now active, and the desired feature is unlocked.  Repeat the process for any additional licenses which need to be installed.

Feature keys section showing active options for BASE and DDPLUS with installation prompt.

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