Warning!
Updating the software in your unit WILL interrupt audio and all processing. Ensure the unit is not in the critical air chain when you perform an update.
Scope
This document provides instruction on updating the operating software in the Linear Acoustic LA-5300, LA-5291, and UPMAX ISC.
About Software Updates
Things Required To Perform The Update:
Appropriate software update file
Computer used to control the unit via a web browser (Chrome or Safari are recommended)
Physical access to the unit, in case a power cycle is required
Time Required: This update may take anywhere between a few minutes and approximately 30 minutes
Procedure
1) Back up your unit and all presets, ensure you have physical access to the unit in case a power cycle is required
2) download the new software file to your computer. The file will have a *.pkg filename extension and will have a filename similar to:
1601-00583-001-x86-dolby-5300.1.0.272a
1601-00582-001-x86-dolby-5291.1.0.229
1601-00584-001-x86-dolby-UPMX.1.0.250
Note: The way to identify which product your file is for is shown below:
2) Using a web browser (Chrome or Safari are recommended), connect to the unit.
3) Navigate to the System Menu
4) Under the “Software” section, click on the the “Upload” control for the inactive Software Bank, and upload the software file from your computer
5) once the new software file is successfully loaded, press the “Select” button for that Software Bank, and “Select” again in the popup menu to install the update
If the unit reboots and the UI automatically reconnects within a minute, the software is installed
If the UI does not automatically reconnect in approximately one minute, an FPGA update is being performed. This process will take approximately 20 minutes. Monitor the unit’s front panel display to track the progress of the FPGA update. Once the FPGA is updated, you will be instructed to power cycle the unit.
6) It is recommended to power cycle the unit, perform a factory reset, and reset your routing and processing presets
Let us know how we can help
If we can be of further assistance please reach out to us directly or click the Request Support at the top of this page