Provisioning procedure for the Content Delay SSD in iPort High Density

  • Published on Dec 31, 2024
  • 1 minute(s) read
  • Migration Team

Scope

This document applies only to the iPort High Density.

Description

The iPort High Density with Content Delay has a separate SSD drive used for storage of the delayed audio. This drive requires special provisioning steps that must be done using SSH commands on the iPort where content delay will be used. This SSH access requires root-level access to the iPort. If you are not comfortable connecting via SSH or using a Linux command-line interface please ask for assistance.

Damage to an iPort as a result of misuse of these commands is not a warranty issue. Proceed at your own risk as improper use can result in a non-booting iPort. You will be charged current hourly labor rates to restore proper operation.

Provisioning

These steps assume a factory-installed second SSD drive is already present in the system. Do not attempt to provision the main iPort SSD drive.

  1. Using a terminal program like PuTTy make an SSH connection to the iPort.

  2. Login using the credential supplied to you by Telos.

  3. From the command prompt run;
    sysTZD_formatSSD /dev/sdX
    where sdX is the content delay SSD device

  4. When complete, reboot the iPort

The Content Delay also requires a separate license to activate. Simply adding the SSD drive will not enable Content Delay by itself. Telos does not currently support the upgrade of non-Content Delay iPorts. This document is primarily a guide for our repair centers that may be affecting a repair on behalf of Telos.

Identifying the sdX ID for the SSD

The ID of the drive can be found in the boot message logs.

Using the Linux "cat" command;

  1. run the command
    cat /var/log/boot.msg

    The result from the log is quite lengthy.

  2. Look for the following information

<5>scsi 0:0:0:0: Direct-Access     ATA      SAMSUNG MZ7KM120 GXM1 PQ: 0 ANSI: 5
<5>sd 0:0:0:0: [sda] 234441648 512-byte logical blocks: (120 GB/111 GiB)

<5>scsi 1:0:0:0: Direct-Access     ATA      INTEL SSDSC2BX20 G201 PQ: 0 ANSI: 5
<5>sd 1:0:0:0: [sdb] 390721968 512-byte logical blocks: (200 GB/186 GiB)

Note the SAMSUNG SSD drive is referenced as [sda] and the INETEL is referenced as [sdb]. The drive identified as [sda] is ALMOST ALWAYS the main iPort boot drive. DO NOT USE THIS ID. In this example, the command above would be sysTZD_formatSSD /dev/sdb so that we provision the correct SSD.

Let us know how we can help

If you have further questions on this topic or have ideas about improving this document please contact us.

Related articles