Updating your HX6 or iQ6 to version 7

Scope

This document covers the update process for both the Hx6 and the iQ6 Six-line Talk Show systems.

  • 2001-00248-000: Telos iQ6 Six-Line Telco Gateway for Axia

  • 2001-00342-000: Six-Line POTS Talkshow System + Livewire and Analog I/O

  • 2001-00342-000: Six-Line POTS Talkshow System + Livewire and AES I/O

Why is one a Telco Gateway and the other a Talk Show system?

The iQ6 is called a Telco Gateway because it has no native Analog or AES audio I/O. Therefore, it works in conjunction with an existing Livewire network.  The Hx6 has Analog or AES I/O and require no additional equipment.  Both units are functionally equivalent.

Description

The steps to update your Hx6 or iQ6 are the same; however, there are different update files for each one. Please download the file appropriate for your system.

Click here to download Version 7.0.0r for the iQ6

Click here to download Version 7.0.0r for the Hx6

Installing the update

Release Notes

Please note that the Nx6/12, the Hx6, and the iQ6 all share very similar code. Therefore, the release notes here cover all of those products. Differences are noted by markings like (Hx6 only).

Version 7.0.0r March 2019

  • Allow user to set DTMF tone duration and pause between digits

  • Double default DTMF amplitude. In the unlikely event this causes issues, it can be changed on the “Telco” page.

  • Add GPIO status output for each hybrid

  • Correctly handle newline characters from VSet/XScreen

Version 6.1.5b December 2018

  • Allow user to set DTMF tone duration and pause between digits

  • Add GPIO status output for each hybrid

  • Correctly handle newline characters from VSet/XScreen

Version 6.1.0r January 2018

  • All caller ID information is sent over Livewire Control Protocol

Version 6.0.0r August 2017

  • Added an option on the setup wizard web page to limit display of dialed digits on the VSet and other call management interfaces

    • Add option to wait for # or 5 seconds before considering dialing sequence complete

    • Phone numbers dialed en bloc are considered complete

  • Fixed a crash if a phone number longer than 30 characters was dialed

Version 5.0.0r April 2017

  • Fix for VSet Call Controller and VSet6 or 12 in two-column operator mode

  • Fix for GPIO ring indication getting stuck active when line sharing is used

  • Fix for HTML GPIO indicators not working in some browsers

  • Fix for a few missing line state icons on the status web page

Version 4.0.0r July 2016

  • Greatly reduced a glare window that could result in a new call’s CLID information being lost

  • Corrected an invalid conference on VSet handset

  • Restored producer access to lines in Ready Hold queue

  • Digits are displayed on VSet and Desktop Director as they are dialed

  • Removed junk entries from V Set call history

  • Outgoing call history is remembered for the duration of the current session

Version 3.0.0r June 2015

  • Fix crash when auto-answer to hold is enabled

  • (developer support) Fix LWCP parser crash on commands that have no object specified

Version 2.0.0r March 2015

  • Fix for callers being placed on wrong hybrid when controlled from PowerStation v1.2.5 or later

Version 1.9.0r November 2014

  • Hybrid adapt burst only plays once when putting a call on hybrid

  • Default CPC setting is 250ms

  • Added configurable delay to Tel webpage to prevent first digit of DTMF from being lost in case line is slow to present dial tone

  • Fix for outgoing calls becoming stuck in “Pending Seize” for ETS-300 (Nx12 only) and Q.931 (Nx12, iQ6, Hx6) ISDN modes.

  • Fix for issue preventing Assistant Producer session associated with a Producer-mode Desktop Director from dialing

  • Fix for not being able to set “auto answer” and “lock to hybrid” from the webpage of an Hx6 or iQ6

  • Fixed ‘500 server error’ that could occur when requesting a reboot from the Tel webpage

  • Changing IP address from system web page no longer returns an error

  • Replace GPIO web page Java applet with javascript for faster load times and better compatibility

  • Fix for Ringing GPIO output becoming stuck on when ring indication before CID was enabled

  • Fix for Ringing GPIO output becoming stuck when POTS line sharing is enabled

  • Fix for status displays that would temporarily display a line state as unknown or invalid

  • Match  visual and functional style across configuration web pages

Hx6 and iQ6 only

  • Added a screen saver

  • Calling party name will be shown on VSets when available

  • “EQ High” setting defaults to +6dB

  • Correct display of “Log outgoing dials for redialing” on show setup webpage

  • Added capabilities flag to let LWCP-based controllers know that hook flash is available on this platform

  • Implemented hookflash on POTS lines.
    Requires Vset software version VSet-1.1.1-11625-rc2 or later

Version 1.8.0r August 2013

Nx12 only

  • In two-studio operation, lines removed from hold now properly show as unavailable in the other studio

Hx6 and iQ6 only

  • Improved hybrid performance

  • Decreased hybrid training time

  • Increased VSet handset volume

  • Improved VSet echo canceller

  • Increased to-caller volume

  • Increased Program on Hold volume

  • Eliminate crackle on studio outputs when studio inputs clip

  • Improved studio-side echo  canceller performance

  • Improved send-to-caller frequency response

Version 1.7.1r (Nx and Hx6 only) January 2013

  • Fix for AES 2-channel mode in the Nx12, Nx6, and Hx6

Version 1.7.0r December 2012

  • First release of the Hx6 Telephone Hybrid

  • Add option to turn off Adapt Burst from web page

  • Added Vx's "fix line to hybrid" feature

  • Redesigned sample rate converter to reduce aliasing noise

  • Expanded frequency response of sample rate converter to improve THD measurements towards top of supported frequency range

  • Make compatible with Broadcast Bionics’ Xscreen call screening software

  • Product names added to LWRP advertisements (affects especially iQ6, Hx6)

  • Added support for LWCP’s $trxi property

  • Livewire Disable rewritten:

    • All old Livewire multicast subscriptions released

    • All new Livewire multicast subscriptions forbidden

    • Livewire GPIO disabled

    • Is remembered across reboots

    • Preserves Livewire settings that were in use

    • State is reflected on frontpanel (menu reworded)

    • When Livewire is disabled, Livewire source webpage replaced with enable page

    • Warning on Wizard webpage when Livewire is disabled, but audio settings require it

  • Prevent subscription to high-speed Livewire clocks if Livewire clock priority is 0 (always slave)

  • Correct source IP address for Livewire streams that have not been reconfigured since boot

  • Ensure that Livewire streams are never sent with a multicast source address of 0.0.0.0

  • Ensure that Livewire stream multicast sources are updated when network settings change

  • Never subscribe to Livewire channel 0 or To:0

  • Calling after seizing a line on hybrid from VX protocol remembers hybrid assignment

  • Fix for some calls not dropping on reorder tone and with CPTD drop enabled

  • Added an option to webpage to change timing of end-of-ring detection

  • Changed the default timing of end-of-ring detection for Australia, Great Britain, India

  • Telnet login text shows correct product names

  • Fix link to syslog on html index page

  • Standardized capitalization on webpages

  • Nx12: Prevent a producer-mode director from sending DTMF when dialing with no line currently active

  • Nx12: Associate a line with a control surface for dialing in many more instances.

  • Fixed a resource management issue that could cause whole-system instability

  • Fix a crash when telnet log 2 (HDpeb3086) is enabled

  • Nx: Fix for a Desktop Director lockup

Version 1.6.0r September 2011

  • Added support for AP’s EnblocDial command when using POTS lines

  • Webpage meters calibrated

  • Livewire Routing Protocol meter data is scaled correctly

  • Corrected a problem with Busy All being used on two studios when some lines are not shared

  • Nx12 and Nx6 now support the Livewire Control Protocol used by newer Axia products

  • Software update is no longer aborted if browser refreshed System page very quickly after sending the update package

  • Reordered webpage header to match homepage

  • “Ring mute ignore” is resent after disconnecting and reconnecting a desktop director while ring mute is asserted

  • Optimizations to Assistant Producer messaging

  • Added the ability to assign names to lines

  • Added option to ignore ring mute commands on a per-Desktop Director basis

  • Added diagnostics to web interface

  • Desktop Director stability fix

  • Send dial key messages to any AP client attached to a director when the line is dialed

  • Corrected meter levels in +9dBu and -9dBfs PML modes

  • Only send extended-director status messages when in 4-column show mode

  • Fixed a crash on the Livewire webpage

  • Reduce system messages generated when new control interfaces connect

  • Prioritize HDLC message transmission for DD stability with high load

  • Fix for a resource management issue associated with restarting Assistant Producer

  • Correct the ISDN clock source logic for lines that have not yet had an audio channel

  • Allow studio to seize and enbloc dial lines that are below ‘idle’ state on ETS-300 ISDN

  • Allow a clear of ‘busy all’ to clear all busied-out lines, regardless of line type

  • Resolve line state differences with two studios using shared lines (locally or 2-Nx12 POTS line sharing) when each studio uses Busy All at the same time

  • Reword GPIO input selection on setup wizard webpage

  • Added option to exclude priority lines from Next queue (see webpage)

  • Fixed crash when assigning line to hybrid before ISDN B-channel audio is available

Version 1.5.0r October 2010

  • Added support for Axia iProbe management

  • Note that backing up settings currently only backs up Livewire-related settings

  • Fixed a problem that prevented POTS line sharing from working

  • Change to CPTD to improve detection of call progress tones with to-caller audio present

  • Improved compatibility of ISDN message sent to callers of busied-out lines

  • Corrected a condition that could cause a line to not be busied out when Busy All active

  • Blocked/Unavailable caller ID was mistakenly redisplaying last call’s valid caller ID

  • Settings backup/restore page works properly with Internet Explorer

  • Settings backup/restore page enhancements

  • iQ6: studio’s line handling state shown on status webpage (in addition to physical state)

  • iQ6: resolved boot-time intermittency of some processing functions

  • iQ6: Added PLL lock status to frontpanel

Version 1.4.0r June 2010

  • Corrected missing ‘to caller’ audio when the first caller of a large conference drops

  • Incoming calls rejected due to Busy All now return the proper cause code on ISDN

  • Busy All line status is now reflected on frontpanel and webpage

  • Settings backup and restore added to webpage

  • Status webpage updates without refreshing

  • The Setup Wizard page loads much more quickly

  • Axia Element control surface correctly displays state of shared POTS lines

  • Corrected behavior when two Nx systems are sharing a POTS line and both systems are also using Auto Answer to Hold

  • Speakerphone mode now toggles off when switching a Desktop Director between Talent and Producer mode

  • System crash logs are now sent to the syslog server, if configured

Version 1.3.0r March 2010

  • Fix for studio-to-caller audio for second studio in Single and Single (Mono out) mix modes

  • Added option to disallow moving locked lines between hybrids to Tel webpage

  • Filled out help pages on web interface

  • Fix stack overflow in LWCP message parser

  • Resolved an echo canceller malfunction

  • Adjusted contrast scale for new LCDs

  • Front panel will show line status screen even if no line cards are installed

  • Fix for CID differences in some regions of Canada

Version 1.2.1r January 2010

Please note – this list of changes is not comprehensive

  • Regional ISDN fixes

  • Optional caller ID start indication on Telco web page

  • Fixed DTAS caller ID interpretation

  • Numerous web interface fixes and changes

    • More intuitive Livewire configuration

    • Livewire GPIO support

    • Audio level monitoring

    • Line allocation and priority status now available on Setup Wizard web page

    • GPIO input source on Setup Wizard web page

    • Fixed display of POH input sources on status web page

  • Fixed missing ‘to studio’ audio on second show with Single Mono mixing

  • Changing show mode no longer requires reboot

  • Changing show lines or priority status no longer requires reboot

  • Corrected operation of “Clock on BRI loss” option

  • Added redial and phone book to Desktop Director UI

  • Fixed hookflash function

  • Added POTS line sharing between two Nx12s

  • Enabled syslog support for error logging

  • Added auto-answer option

  • Fixed GPO ‘ring in’ indication

  • Console controller talent/producer settings now save correctly

  • Added mute and acoustic adapt commands to Assistant Producer protocol

  • Fixes for Assistant Producer ‘garbage characters’ and ‘duplicate messages’