Licenses

Entering Licenses

Infinity VIP allows licenses to be purchased as part of an initial install and as needs change down the line, such as when adding a new Link, VIP8, or VIP16 virtual panels to an existing system. Licenses are available from your Telos Alliance dealer.

Note - Registration is required for license activation. If you did not receive serial numbers at the time of purchase, please contact your Telos Alliance dealer.

Registration

Begin by following the step-by-step instructions below to create or update your Infinity Portal account and register your Product Serial Numbers.

• Create an Infinity Portal account and supply your Quay.io username

  • If you already have an Infinity Portal account, log in, navigate to the My Account tab, and add your Quay.io username; click on the tooltip text next to the registration field for step-by-step instructions. Telos will be notified that a Quay.io username has been added and will grant access to the VIP container repository.

• Log in to your Infinity Portal account at https://success.telosalliance.com/telos-infinity-web-portal and click on the Register Product menu

• For each Product Serial Number you received at the time of purchase:

  • Select the product from the dropdown menu

  • Enter the Product Serial Number

  • Enter the name of the dealer from whom you purchased the license

  • Tick the required checkboxes to read and accept the EULA

  • Tick the required checkboxes to read and accept the terms of the Telos Alliance Privacy Policy

  • Optionally tick the checkboxes for contact preferences

  • Click the Register Product button to submit

Note - Each Product Serial Number must be registered individually, registration is required for activation.

Activation

To activate licenses after registering each Product Serial Number, follow the step-by-step instructions below.

• Open a browser on a computer connected to the Infinity VIP network and type "https://localhost/license".

• If you are working from outside the Infinity VIP network, type https://xxx.xxx.xxx.xxx/license where the x's represent the IP address of the Infinity Host, or type https://myvipdomain/license where mycompanydomain represents a domain name you've assigned to the Infinity Host.

• The Licenses page will appear as shown below in Figure 2.

• Click on "Get Request" to download a "Filename.WibuCmRaC" license request for each product you have purchased.

If there are no VIP license entries on the /license page, you may download and install them from here.

• To activate your licenses, attach them to an e-mail and send to "activations@telosalliance.com" along with the Username or e-mail address associated with your Infinity Portal Account.

  • While our Activations Team should be able to activate licenses based on the Serial Numbers registered to your Infinity Portal account, a brief description in the e-mail is always helpful. If there are any questions, someone from our team will reach out to you.

The Licenses page contains the following information:

• Product Name

  • Infinity Virtual Intercom Platform Server - handles sending and receiving invites to VIP panels.

  • Infinity Virtual Intercom Platform 4/8/16/36 Key Panel - Virtual intercom panels with varying key counts.

  • Infinity Virtual Intercom Platform Link 8/16 - Virtual Link panels

• Product ID

• Expiration - The date on which a product will cease to function; "0-0-0" indicates a permanent license that does not expire.

• Available - The total number of concurrent device types that may be run simultaneously.

• Used - The number of containers of a particular Product Name currently running; subsequent containers will fail to start once all available licenses have been consumed.

• Feature Map - Not currently used.

For any questions about licensing, please contact Telos Alliance Customer Support.