Quick Start Guide
Last updated
Last updated
We know you're anxious to mount your new Telos Z/IPStream R/2 in the rack and get it running, but first, please take a moment to register your product online. Registration activates the warranty and is the best way to assure you will get quality support should you have questions regarding installation, operation, or troubleshooting.
Visit http://telosalliance.com/product-registration/ to register.
While visiting our website, you may also want to sign up for our Telos Alliance Newsletter so that you'll receive notification of new firmware upgrades available for your Z/IPStream R/2.
Visit https://www.telosalliance.com/newsletter to sign up.
Except for the initial network setup, the product setup and configuration will be done using a web browser. Z/IPStream R/2 ships with network addresses pre-configured as follows:
NET 1
IP Address (static): 10.10.2.100
Subnet Mask: 255.255.255.0
Gateway: 10.10.2.1
DNS: 10.10.2.1
NET 2
IP Address (static): 192.168.2.100
Subnet Mask: 255.255.255.0
Gateway: None
DNS: None
If these addresses fit your network scheme, you can connect to either network and proceed with the configuration. If not, proceed to the Alternate IP Address setup.
A. Power B. RS232 (Serial) C. USB Ports D. NET 1 E. NET 2 F. VGA Connector G. Intelligent Platform Management Interface (IPMI) H. Audio 5 - 8 I. Audio 1 - 4
The Z/IP Stream R/2 does not have a power button; it will power on automatically once connected to AC Power.
The R/2 comes with dual power supplies (120V - 240V, 50 - 60Hz) for enhanced reliability. Please connect the power cords to both power connectors on the back using separate power sources.
Note - If you are only connecting one of the power supplies, remove the other power supply (either fully or partially) to avoid a power supply alarm condition.
Note - R/2 is fan-cooled. During boot-up, the fans run at full speed and can be quite loud. They will slow down (and quiet down) once boot-up is complete, but R/2 is designed to be installed in an area where fan noise will not be an issue.
The R/2 offers dual network adapters, NET 1 and NET 2 (see image above). The two adapters may provide a redundant network path to the Internet or separate the internal network (e.g., Livewire) from an outside network.
Important: Do not connect both NICs to the same network. Doing so may create confusion as to which NIC to use to reach a specific destination.
The AES/EBU audio connections are provided through two 26-pin D-sub connectors. Connect the breakout cable(s) to the D-sub connectors. Use the thumbscrews to attach the cables in place securely.
At this point, the initial hardware configuration is complete and the rest of the configuration is performed through a web browser from another computer.
Make a note of the static IP address indicated above. On a computer connected to the same network as the R/2, enter R/2’s IP address in a web browser application.
For NET 1 - Enter http://10.10.2.100 in your browser
For NET 2 - Enter http://192.168.2.100 in your browser
The following login prompt will be displayed:
Enter "user" as the username, leave the password field blank, then click the "Submit" button. You should now be logged in to the Z/IPStream R/2.
Please refer to the User Manual for full product configuration information.
If neither of the pre-configured IP addresses will work or you want to set them manually, you will need to connect a VGA monitor, USB keyboard, USB mouse and use the R/2's Startup Console.
After you connect the monitor, the Startup Console is shown.
Many options are available from this console, most of which are for advanced use-cases and are beyond the scope of this quick start guide. We will use only the [n] Change Network Settings option here.
All remaining configuration is completed using a connected Web Browser.
Use the mouse to click on the StartupConsole Window to make sure it has focus; the mouse will not be used again
Press [n] Change network settings
Choose [1] or [2] to change the network address settings.
Choose the correct mode for this Network Interface.
[d] DHCP
[s] Static
[d] Disabled
If you chose [s] Static, enter the following:
IP Address
Netmask
Gateway (optional, Enter to skip)
DNS (optional, enter to skip)
Repeat these steps to configure the second network interface.
Completing these steps will apply your new IP address settings immediately.
Once you are finished with the IP Address setup, return to the Initial Configuration section.
Please refer to the User Manual for additional information.
Contact the Telos Alliance Support Team via email at support@telosalliance.com, by phone at +1 (216) 241-7225, or online at https://success.telosalliance.com/support for assistance.
