Telos Z/IP ONE Help Documents

To update your Z/IP ONE to the latest version of software, you will need a computer with a web browser on the same network as your Z/IP ONE’s LAN port. You will also need a Z/IP ONE partition update package. Download 1601-00502-014 - Z/IP ONE Soft...

Scope We are sometimes asked if we stock the physical front panel of a Z/IP ONE. The answer is, yes! This front panel is for the original (2001-00286) and current Z/IP ONES (2001-00289). The Front Panel If a front panel is needed, contact...

Scope This document applies to the Telos Z/IP ONE IP Broadcast Codec. The Question We are often asked, "Can I use a single Z/IP ONE to feed to several other Z/IP ONE units?" Yes, this is possible. However, it is not particularly desirable. Some...

Scope This document explains the process for restoring factory defaults on a Z/IP ONE IP Broadcast Codec. The Process It is a good idea to back up your Z/IP ONE ’s settings before resetting to factory defaults. From the front panel of the un...

Scope This document covers Livewire GPIO in the Telos Z/IP ONE Broadcast IP Codec . Z/IP ONE also has physical GPIO via a parallel port on the back of the unit. Only Livewire GPIO is discussed in this article. Description The Telos Z/IP ONE Broa...

Scope This document explains how to back up a Z/IP ONE IP Broadcast Codec. The Back-Up Process Like installing new software to a Z/IP ONE, a Z/IP ONE's settings can only be manually backed up via the internal webserver. It's wise to periodical...

Scope This document covers the Z/IP ONE network codec transceiver. Here we will go over the functions of the Z/IP directory server, port forwarding, and other considerations when using Z/IP on a network. Description The Z/IP ONE, with its Agile C...

Scope This document covers the Telos Alliance box and foam cap part numbers needed when shipping a Z/IP ONE IP broadcast codec. 2001-00286-000 Z/IP ONE - Analog 2001-00289-000 Z/IP ONE - Analog + AES When shipping a Z/IP ONE, or any piece ...

Scope This document explains how to assign a new static MAC address to the Z/IP One unit as after a software update a message appears on the screen. Description Some Z/IP ONEs shipped without a static MAC address for the WAN interface. These code...

Scope There could be various reasons why your Z/IP ONE may not be able to connect to the Z/IP Server. This document describes some common troubleshooting steps to diagnose and resolve the issue. Confirming a connection with the Z/IP Server First,...

Scope Most Telos Alliance brand products only have the serial number of the unit on a small white sticker, usually on the rear or bottom, of the unit. While the Z/IP ONE does have the serial number on the physical unit, the serial number can also ...

Scope This document applies to Z/IP ONE but may also apply to Z/IPStream R/1 units since the hardware platform is similar. Description The Z/IP ONE is expected to take 90 seconds to fully boot. Sometimes it may take longer or shorter amounts of t...

Scope This document covers the redial mode setup on the Telos Z/IP ONE to automatically reconnect if the connection is lost. Description There several considerations for setting up redial mode on your Z/IP ONE. Auto-answer MUST be enabled on th...

Scope This document deals directly with the identification of the OLED type used on the front panel of the Telos Z/IP ONE. Description The Z/IP ONE has had two different OLED displays over the course of its manufacture, one of which is no longer ...

Scope This document covers issues when trying to view meters on the webpage of a Z/IP ONE were it may say "meters unavailable" Description A customer will often report to us that the meters don't work on their Z/IP One. The issue is not specific ...

Scope This article covers the process of using a Windows PC to provide an Internet connection to a Z/IP ONE. This configuration also works well with the Legacy Zephyr IP codec transceivers. Description Although you can use the WiFi adapters des...

Scope This document outlines the replacement of the Z/IP ONE front panel board and/or OLED display panel. Required Materials If you need help identifying what kind of display (old or new) your Z/IP ONE uses, please see this document . You wil...

Scope This document applies to the Telos Z/IP ONE codecs concerning setting or viewing the unit password from the front panel. Description If you have forgotten or need to change the password on your Telos Z/IP ONE codec, you can view or change i...

Scope The following article applies to the Telos Z/IP ONE and how to adjust the buffer to account for variances in the transmission path. Description Customers will often say they are having dropouts in their Z/IP ONE and ask what's wrong, and mo...

Scope This document covers the use of a USB Serial dongle to send serial (RS-232) data over a Z/IP ONE connection. Supported versions All versions of the Z/IP One software are supported. Description The Z/IP ONE can transport RS-232 serial data...

Scope This article applies to early Z/IP ONEs (2012 and older) bearing serial numbers 0286k 0001 to 0286k 0515 . This document may not apply to the newer AES/EBU capable Z/IP ONEs with serial numbers beginning with 0289. Description Some Z/IP ON...

Scope This document applies to the use of a USB WiFi dongle with your Telos Z/IP ONE. This USB network adapter is no longer available for purchase from Telos. Description Customers will often ask if a Telos Z/IP ONE can be used with WiFi. The ans...

If you are using Luci Live to remotely connect to your Z/IP ONE, but are having connection issue, you can try connecting to our Z/IP ONE as a test to make sure your Luci Live settings are correct. Set your Luci Live (or Luci Live Lite) connection t...

Scope This article will outline how to use Pathfinder Core Pro to loop the output of a Z/IP ONE back into its input via Livewire for the purpose of creating a "confidence monitor" at a remote location. Description Some customers are using the Z/I...